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10 Mar 2021
 Repair by Manufacturer
10 March 2021 support

SONY PROJECTOR REPAIR

Are you using Sony projectors for flight simulations? We have years of experience replacing Sony Silicon X-tal Reflective Display [SXRD] optical assemblies. Motherboard replacement, Processor board and Ballast boards.

Projector repair and maintenance services for wide range of Sony home cinema and SXRD projectors

We provide repair and maintenance services for all Sony projector range; High Dynamic Range (HDR) projectors, 4K SXRD Home Theater Projector and Full HD SXRD Home Cinema Projector with ARC-F Ultra Short-Throw Lens, ARC-F Standard 4K Lens, Standard 4K Lens, Standard HD Lens using Sony Z-Phosphor™ laser light , LED, Xenon lamps and UHP lamps.

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Sony OEM Projector Lamps

We also stock genuine lamps for all Sony projector models… If your projector is not listed below, do a search in the shop page or give us a call.

Sony MP-CD1, Sony VPL-BW5, Sony VPL-CH350, Sony VPL-CH355, Sony VPL-CH370, Sony VPL-CH375, Sony VPL-CS21, Sony VPL-CW125, Sony VPL-CW255, Sony VPL-CW256, Sony VPL-CW275, Sony VPL-CW276, Sony VPL-CWZ10, Sony VPL-CX100, Sony VPL-CX120, Sony VPL-CX125, Sony VPL-CX150, Sony VPL-CX155, Sony VPL-CX21, Sony VPL-CX235, Sony VPL-CX236, Sony VPL-CX275, Sony VPL-CX276, Sony VPL-CX76, Sony VPL-DW122, Sony VPL-DW126, Sony VPL-DW240, Sony VPL-DX10, Sony VPL-DX11, Sony VPL-DX120, Sony VPL-DX122, Sony VPL-DX140, Sony VPL-DX142, Sony VPL-DX146, Sony VPL-DX15, Sony VPL-DX220, Sony VPL-DX221, Sony VPL-DX240, Sony VPL-DX241, Sony VPL-ES7, Sony VPL-EX145, Sony VPL-EX175, Sony VPL-EX255, Sony VPL-EX276, Sony VPL-EX295, Sony VPL-EX315, Sony VPL-EX345, Sony VPL-EX435, Sony VPL-EX455,Sony VPL-EX575,Sony VPL-EX7, Sony VPL-EX70, Sony VPL-FE40, Sony VPL-FE40L, Sony VPL-FH30, Sony VPL-FH31B, Sony VPL-FH31W, Sony VPL-FH35, Sony VPL-FH36B, Sony VPL-FH36W, Sony VPL-FH500L, Sony VPL-FH60B, Sony VPL-FH60W, Sony VPL-FH65B, Sony VPL-FH65W, Sony VPL-FHZ101LB, Sony VPL-FHZ101LW, Sony VPL-FHZ120LB, Sony VPL-FHZ120LW, Sony VPL-FHZ131LB, Sony VPL-FHZ131LW, Sony VPL-FHZ55B, Sony VPL-FHZ57B, Sony VPL-FHZ57W, Sony VPL-FHZ58B, Sony VPL-FHZ58W, Sony VPL-FHZ60B, Sony VPL-FHZ61B, Sony VPL-FHZ61W, Sony VPL-FHZ65 BJ, Sony VPL-FHZ65B, Sony VPL-FHZ66B, Sony VPL-FHZ66W, Sony VPL-FHZ700LB, Sony VPL-FHZ700LW, Sony VPL-FHZ70B, Sony VPL-FHZ70W, Sony VPL-FHZ75B, Sony VPL-FHZ75W, Sony VPL-FHZ90LB, Sony VPL-FHZ90LW, Sony VPL-FHZ91L, Sony VPL-FW41, Sony VPL-FW60, Sony VPL-FW65, Sony VPL-FWZ60, Sony VPL-FWZ65, Sony VPL-FX30, Sony VPL-FX35, Sony VPL-FX37, Sony VPL-FX40, Sony VPL-FX40L, Sony VPL-FX41, Sony VPL-FX500L, Sony VPL-FX52, Sony VPL-GH10, Sony VPL-GT100, Sony VPL-GTZ240, Sony VPL-GTZ270, Sony VPL-GTZ280, Sony VPL-GTZ380, Sony VPL-HW10, Sony VPL-HW20, Sony VPL-HW45ES, Sony VPL-HW65ES, Sony VPL-MX20, Sony VPL-MX25, Sony VPL-PHZ10, Sony VPL-PHZ12, Sony VPL-PHZ50, Sony VPL-PHZ60, Sony VPL-PWZ10, Sony VPL-SW125, Sony VPL-SW235, Sony VPL-SW535, Sony VPL-SW630, Sony VPL-SW630CM, Sony VPL-SW630M, Sony VPL-SW631, Sony VPL-SW631CM, Sony VPL-SW631M, Sony VPL-SX125, Sony VPL-SX125EBPAC, Sony VPL-SX235, Sony VPL-SX236, Sony VPL-SX535, Sony VPL-SX536, Sony VPL-SX536M, Sony VPL-SX630, Sony VPL-SX630M, Sony VPL-SX631M, Sony VPL-TX7, Sony VPL-TX70, Sony VPL-VW100, Sony VPL-VW1100ES, Sony VPL-VW285ES, Sony VPL-VW295ES, Sony VPL-VW295ES-W, Sony VPL-VW385ES, Sony VPL-VW5000ES, Sony VPL-VW675ES, Sony VPL-VW695ES, Sony VPL-VW70, Sony VPL-VW715ES, Sony VPL-VW715ES-W, Sony VPL-VW885ES, Sony VPL-VW915ES, Sony VPL-VW995ES, Sony VPL-VZ1000ES, Sony VPLSW535C

[vc_cta h2=”SONY PROJECTION SIMULATOR”]Sony Projection Simulator[/vc_cta]

[vc_accordion][vc_accordion_tab title=”SONY PROJECTOR ERROR CODES”]

ON/STANDBY indicator
Status Meaning/Remedies
Lights in red The projector is in standby mode.
Flashes in green • The projector is ready to operate after having been turned on.• The light source cools after the projector is turned off.
Lights in green The projector’s power is on.
Lights in orange The projector is in With No Input (Light Cutoff), or Quick Reboot standby mode.
Flashes in red The projector is in abnormal status. Symptoms are indicated by number of flashes. Address the problem in accordance with the following. If the symptom is shown again, consult with qualified Sony personnel.
Flashes twice The internal temperature is unusually high. Check the items below. • Check to see if nothing is blocking the ventilation holes. • Check to see if the air filter is not clogged.• Check if “Installation Attitude” on the Installation menu is correctly selected.
Flashes six times Unplug the AC power cord from a wall outlet. After checking that the ON/STANDBY indicator goes out, plug the power cord to a wall outlet again then turn on the projector.
Other number of flashes Consult with qualified Sony personnel.
WARNING indicator
Status Meaning/Remedies
Flashes in red Symptoms are indicated by number of flashes. Address the problem in accordance with the following.
Flashes twice The air filter cover or air filter unit are not attached securely.
Flashes three times The temperature of the light source is unusually high. Turn off the power and consult with qualified Sony personnel.
Flashes eight times Drop impact has been detected.If you detect an abnormal condition, consult with qualified Sony personnel. If no abnormality is detected, unplug the AC power cord from a wall outlet. After checking that the ON/STANDBY indicator goes out, plug the power cord to a wall outlet again then turn on the projector.
Messages List
When any of the messages listed below appears on the projected image, address the problem in accordance with the table below
.
Message Meaning/Remedy
Clean the filter. Check the items below.
Projector temperature is high. The light will turn off in 1 minute. • Check to see if nothing is blocking the ventilation holes.
• Check to see if the air filter is not clogged.
• Check if “Installation Attitude” on the Installation menu is correctly selected.
Frequency is out of range! Change the output setting of the connected equipment to one for signals supported by the projector.
Please check Input-A Signal Sel. Set “Input-A Signal Sel.” to “Auto” or select the input signal type to suit to the input signal.
Clean the filter. At an altitude of 1,500 m or higher, if you are not using the projector, check the items below.
Projector temperature is high. • Check that nothing is blocking the ventilation holes.
Switching to High • Check that the air filter is not clogged.
Altitude Mode. • Check if “Installation Attitude” on the Installation menu is correctly selected.
Not applicable! Invalid key pressed.
The panel keys are locked! “Panel Key Lock” is set to “On.”
Function is locked! The function is locked by external control.
Projector will shutdown soon. Press ?/1 Key to Restart. The ?/1 key was pressed and the projector will be shut down soon. To cancel shutdown, press the ?/1 key again (the projector will remain on). To turn off the projector directly, press and hold the ?/1 key.
Light Dimming Reduces light output when “With Static Signal” is set. When any change in signal is detected, or an operation (remote control or control panel) is performed, normal brightness is restored.
Constant Brightness cannot be maintained. Although “Constant Brightness” is selected, the brightness that is set cannot be maintained. It is necessary to change the light source unit to return to the original brightness. Consult with qualified Sony personnel.
Troubleshooting
Before asking to have the projector repaired, try to diagnose the problem, following the
instructions below.
Symptom Remedy
The power is not turned on. Check if the AC power cord is firmly connected.When the “Panel Key Lock” is set to “On,” you cannot turn on the projector using the ?/1 key on the projector.If the air filter cover or air filter unit is not attached securely, the projector cannot be turned on.
No image. Check if the connecting cable is connected to external equipment properly. Check if the computer signal is set for output to an external monitor. If you set your computer, such as a notebook computer, to output the signal to both your computer’s display and an external monitor, the picture of the external monitor may not appear properly. Set your computer to output the signal to only an external monitor. Check if the input source is correctly selected. Check if the picture is muted. During “Zone Black Level Adj.” adjustment, a black image is automatically projected.
On-screen display does not appear. The on-screen display does not appear when “Status” in the Operation menu is set to “Off.”
The aspect ratio of the display is not right/the image is displayed smaller /a portion of image does not appear.  The image may not be displayed correctly with an input signal the projector cannot interpret correctly. In such a case, set “Aspect” manually. Check if “Screen Aspect” is correctly selected.
The image is a trapezoid. The images become trapezoidal because of the projection angle. In such a case, you can correct the trapezoidal distortion, using a Keystone feature.
The image is distorted. Warping is set. Disable the warp correction feature.
The image is dark/too bright. The settings for “Brightness,” “Contrast,” and “Light Output Mode” affect brightness of the image. Check if the value is appropriate. The image will be dark when the light source is burnt out. Check “Light Timer,” and consult with qualified Sony personnel. “With Static Signal” is set to “On.” When video signal is not input, the light is dimmed to reduce power consumption. When the temperature around the unit is high, the brightness will be reduced to protect the unit.
Symptom Remedy
The image is not clear. Check if the projector is in focus.The picture will not be clear if condensation has accumulated on the lens. In such a case, let the projector sit for about two hours with the power on.
The image is noisy. Check if the connecting cable is connected to external equipment properly.
No sound. Check that the connecting cables between the projector and external video or audio equipment are securely connected. Check if the output setting of connected external audio equipment is set for output the audio signal from the projector.Check if the “Audio Output Vol.” is set to minimum.
The Remote Commander does not work. Check that the batteries are installed correctly. Check that the batteries are not exhausted. Check if the “ID Mode” of the projector corresponds to that of the Remote Commander. Check the setting for “IR Receiver.”
The fan is noisy. The sound from the fan is often greater than normal to cool the light source in the following cases. • When “Light Output Mode” is set to “High.” • The projector is in at high altitude (“High Altitude Mode” is set to “On”) • Temperature is very high. • Air filter is blocked. If the ventilation holes are blocked, the internal temperature of the projector rises and the fan noise becomes larger.
Cannot adjust the keystone setting. Disable the Edge Blending setting. Select “HV Keystone” in “Screen Fitting.”
Cannot adjust the Warp setting. Disable the Edge Blending setting. Select “Warping” in “Screen Fitting.”

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