Projector Fleet
Maintenance & SLAs.
Shift from reactive repairs to proactive stability. We provide structured Service Level Agreements (SLAs) to guarantee uptime, extend asset lifespans, and fix your operational expenditure across large-scale AV deployments.
The Proactive Advantage
Reacting to a failure is the most expensive way to manage hardware. Scheduled maintenance prevents catastrophic thermal damage, reducing your Total Cost of Ownership (TCO) by up to 40% over a 5-year cycle.
Minimise Downtime
Identify and replace degrading components (like drying bearings or failing fans) during scheduled holidays or off-hours, ensuring zero disruption to critical presentations or lectures.
Extend Asset Life
Regular thermal paste renewal and optical cleaning drastically reduce heat stress. A maintained projector will operate at peak brightness for years longer than a neglected unit.
Predictable OpEx
Eliminate budget-destroying emergency repair bills. A fixed-price Service Level Agreement allows you to accurately forecast your annual A/V maintenance expenditure without surprises.
Priority Support
SLA clients receive immediate, priority bench access. Should a unit fail, we guarantee diagnosis within 24-48 hours, with loan units available for mission-critical environments.
Tailored Agreements by Industry
We understand that a primary school has vastly different operational constraints and security requirements compared to a military flight simulator or a corporate headquarters.
Institutions & Places of Learning
Schools, MATs & Universities
Classroom environments subject hardware to chalk dust and prolonged thermal stress. We specialise in summer-break fleet servicing for interactive whiteboards (Promethean, Smart, Epson USTs). All our field and logistics personnel hold Enhanced DBS certificates.
- Bulk Summer/Half-Term Servicing
- Official School Purchase Orders Accepted
- Enhanced DBS Checked Staff
Government & Public Sector
Councils, NHS & MOD
Public sector infrastructure demands strict compliance, data security, and transparent auditing. We are ISO 9001 certified and provide secure WEEE-compliant decommissioning with full data erasure (DoD standards) for retiring assets.
- ISO 9001 Certified Workflows
- Security-Cleared (SC) Processing available
- Complete Audit Trails & Waste Transfer Notes
Conference & Boardroom AV
Enterprise HQs & Event Spaces
Executive presentations cannot fail. We maintain high-lumen laser projectors (Panasonic, NEC) and complex HDBaseT network integration. We offer weekend or evening preventative maintenance to ensure zero disruption during business hours.
- Out-of-Hours Maintenance Scheduling
- Loan Units for Mission-Critical Spaces
- HDBaseT & Control System Diagnostics
Simulation & Visualisation
Flight, Driving & Maritime Sims
We service the industry's most advanced projection hardware (Barco, Christie, Sony GTZ). SLAs in this tier include optical alignment on motion platforms, edge blending calibration, and liquid cooling loop flushes for extreme-brightness lasers.
- On-Site Engineering Deployments
- Edge Blending & Geometric Warping
- Liquid Cooling Pipeline Servicing
What's Included in a PM Visit?
A Preventative Maintenance (PM) service goes far beyond wiping the external lens. It is a comprehensive internal overhaul designed to reset the projector's thermal and optical baseline.
Ultrasonic Decontamination
Complete tear-down to remove micro-dust from the optical block, LCD panels, and cooling channels.
Thermal Paste Renewal
Hardened factory thermal paste is stripped from the DMD/Laser bank and replaced with industrial compound.
Filter & Fan Service
Replacement of electrostatic air filters and lubrication/replacement of high-speed exhaust bearings.
Optical Calibration
Post-assembly convergence checks and firmware updates to ensure optimal focus and connectivity.
Frequently Asked Questions
What is included in a preventative maintenance visit?
Our preventative maintenance includes deep ultrasonic cleaning of optical engines, filter replacement, thermal paste renewal on DMD/Laser banks, bearing lubrication, and a full recalibration of geometric and colour outputs to factory standards.
Do you provide on-site maintenance for large venues and simulators?
Yes. For mission-critical environments such as flight simulators, lecture theatres, and corporate auditoriums, we deploy security-cleared field engineers to perform maintenance and alignment on-site, minimising operational disruption.
Can you manage maintenance for multiple school or campus sites?
Absolutely. We specialise in multi-site fleet management for Multi-Academy Trusts (MATs) and Universities. We can coordinate scheduled summer servicing, provide asset tracking, and guarantee SLA response times across all your locations.
Secure Fleet Decommissioning
Included in Enterprise SLAs: Certified WEEE disposal and DoD-standard data wiping of smart projector storage.
Secure Your Infrastructure.
Contact our B2B team today to discuss your fleet size, operational requirements, and to receive a tailored Service Level Agreement proposal.