Question 1

How long does projector repair take?

Accepted Answer

Most standard repairs are completed within 5-7 working days. Complex repairs involving DMD chip replacement or laser engine rebuild may take 10-14 days. We provide a detailed timeline after diagnostic assessment.

Question 2

Do you offer a warranty on repairs?

Accepted Answer

Yes. Every repair comes with our 90-Day Engineering Guarantee covering both parts and labour. If the fault returns within 90 days, we fix it at no additional cost.

Question 3

Which projector brands do you repair?

Accepted Answer

We repair all major projector brands including Sony, Epson, JVC, Barco, Panasonic, Christie, Digital Projection, NEC, Optoma, BenQ, Acer, Canon, Casio, Dell, Hitachi, InFocus, LG, Samsung, ViewSonic, Vivitek, Hisense, Formovie, Xiaomi, Wemax and DHN.

Question 4

Do you offer collection and delivery?

Accepted Answer

Yes. We offer free courier collection and return delivery across the UK and Ireland. We can also arrange same-day courier for urgent repairs within the M25 and major cities.

Question 5

What is your diagnostic process?

Accepted Answer

Our diagnostic process begins with a visual inspection and power-on test. We then use specialist equipment including oscilloscopes, thermal cameras, and BGA rework stations to identify the root cause. You receive a detailed diagnostic report with a fixed repair quote before any work begins.

Question 6

Can you repair home cinema projectors?

Accepted Answer

Absolutely. We specialise in high-end home cinema projector repair including Sony SXRD, JVC D-ILA, Epson EH-TW series, and Barco Residential. Our services include 4K alignment, convergence correction, lens restoration, and panel replacement.

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